Wednesday, July 8, 2009

USE the Recession: From Recalibration to Revenue

A belated Happy 4th, and RIP MJ...

Back to business (no pun intended.) Due to the ongoing recession, layoffs, etc. your business may have more time on its hands then you'd like. Having said that --- are you using this time wisely to recalibrate your core marketing platforms?

Understanding that budgets need to be managed, conserved and/or spent as carefully as ever, there are no less than a dozen core marketing considerations that you can enhance, improve and/or refocus for FREE or for very little cost. As a result, you may actually increase traffic and revenues NOW - in spite of the economic challenges. They include:

  • Search Engine Optimization - adding and/or adjusting keywords, meta-tagging, verifications, etc. to optimize costs of online advertising spending.
  • Organic Search Optimization - adding and/or adjusting local listings, linking, etc. to optimize costs of online advertising spending.
  • Web Site Updates - remove all out-dated information, post new offers, blogs, pics, etc.
  • Web Site Analytics - ensure all site traffic including microsites and splash pages are being measured to gauge effectiveness of content.
  • Facebook Profile Updates - remove all out-dated information, add new friends & fans, post new offers, blogs, pics, etc.
  • Twitter Updates - post new offers, progress on other changes, behind the scenes insights, etc.
  • LinkedIn Profiles - remove all out-dated information, add new/generic profiles for other employees & job descriptions.
  • E-mail Database - mine existing contacts for key data, clean list to lower transmission costs.
  • SMS Database - mine existing contacts for key data, clean list to lower transmission costs.
  • In-House Signage/Collateral - remove all out-dated information, ensure current materials are accurate, presentable, etc.
  • Cause Marketing - source alliances with local charities whose goals and audiences correlate with your business - share resources for joint promotions and events both online and offline.
  • Networking - attend events relevant to promoting your business, recruiting team members, sponsors, etc.; contact friends, family and colleagues using e-mail and social media with updates and WOM requests.
  • PR - script press releases based on new offers, discounts, promotions, events, cause alliances, new hires, remodels, rebranding, etc. and send via e-mail, social media, and/or web services.
  • Talk to your Customers!!! - in person, via surveys, via e-mails, etc. - now more than even you need to know their voice, habits, preferences, needs, tolerances, etc. - use this time to develope and deliver a brand promise stemming directly from the customers themselves!

Please also take a moment to re-read (or read for the first time) one of my previous blog entries called "Market ahead so you don't end up behind" as it also addresses calibration - but in the context of timing and planning in advance.

Many of the services above can be addresses in-house, but I would absolutely recommend considering outside expertise. Check out Rise Interactive in Chicago, IL.

Marc Portugal

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